Customer Service

I Ditched My Bank

September 02, 2011

There comes a time when it's time to throw in the towel. Chris, a current Affinity Plus member, recently did just that. Read as he recounts the banking experience that finally made him say enough is enough. He ditched his hometown bank, a bank is family had used for over 100 years.   Read More...

One Bad Apple: Should it really spoil the bunch?

August 04, 2011

We’ve all heard the saying one bad apple spoils the bunch. We've lived it in the classroom, the department store, the bank...everywhere, really. As a society, we've become fixated on the whole idea that we have to reduce the number of bad apples if we’re ever going to get anywhere. Coming across a bad apple is just too much of a risk. So, that’s all it’s about, especially when it comes to banking. But is that right? Should one bad apple really spoil it for the entire bunch?