Whether you want to talk by phone, Live Chat, secure messaging or face to face, we're here for you.
Send secure messages anytime from the mobile app or online banking, and hear back within 48 business hours.
You'll find the messaging option under Contact.
Talk to a member advisor face-to-face from anywhere with Video Banking.
Speak with a member advisor during business hours at (800) 322-7228.
For lost or stolen cards call (800) 449-7728.
And for other card issues call (800) 654-7728.
You can Live Chat online with a member advisor during business hours, and with our chatbot anytime day or night.
Member Support Phone Hours
Monday – Friday 7:30 a.m. – 6:15 p.m.
Saturday 8:00 a.m. – 12:15 p.m.
Holiday Closures
Deposit checks from anywhere, log in with a fingerprint, make quick transfers and more with our top-rated mobile app. P.S. For those items when you want the bigger screen of your laptop, there's online banking.
Our automated service lets you do your banking anytime with your touch-tone phone, in English or Spanish. Make loan payments, schedule transfers and more by calling (800) 444-7228 or (651) 224-3999.
If you have a mobile phone that isn't able to download our mobile banking app, Text Banking is a great alternative for on-the-go access to your balances and transaction history.
To use text banking, you need to first register your mobile phone number and then enable your account. In online banking, go to Tools & Alerts and select Text Banking.
Affinity Plus Federal Credit Union 175 West Lafayette Frontage Rd St. Paul, MN 55107
Toll Free: (800) 322-7228 Metro: (651) 291-3700 Fax: (651) 312-6252
Affinity Plus Federal Credit Union P.O. Box 64569 St. Paul, MN 55164-0569
Affinity Plus Federal Credit Union Attention: Error Resolution P.O. Box 64567 St. Paul, MN 55107
We’d love to hear it! If this is about your accounts, though, please use one of our secure channels (secure messaging in digital banking, phone or live chat).
Want to ask about sponsorship, event involvement and other ways Affinity Plus can help your community? Let us know!
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