A collage of Affinity Plus employees

Arnold, Storm, & Lydia, Affinity Plus Employees

Contact Us. we're here to help.

Whether you want to talk by phone, Live Chat, secure messaging or face to face, we're here for you.

Ways to get in touch

Secure Messaging

Send secure messages anytime from the mobile app or online banking, and hear back within 48 business hours.

You'll find the messaging option under Contact.

Video Calls

Talk to a member advisor face-to-face from anywhere with Video Banking.

This service is available by appointment only.

By Phone

Speak with a member advisor during business hours at (800) 322-7228.

For lost or stolen cards call (800) 449-7728.

And for other card issues call (800) 654-7728.

For suspected fraud alerts call (888) 918-7313.

Live Chat

You can Live Chat online with a member advisor during business hours, and with our chatbot anytime day or night.

Other Ways To Bank With Us

Mobile Banking App

Deposit checks from anywhere, log in with a fingerprint, make quick transfers and more with our top-rated mobile app. P.S. For those items when you want the bigger screen of your laptop, there's online banking.

Automated Bank-by-Phone

Our automated service lets you do your banking anytime with your touch-tone phone, in English or Spanish. Make loan payments, schedule transfers and more by calling (800) 444-7228 or (651) 224-3999.

Text Banking

If you have a mobile phone that isn't able to download our mobile banking app, Text Banking is a great alternative for on-the-go access to your balances and transaction history.


To use text banking, you need to first register your mobile phone number and then enable your account. In online banking, go to Tools & Alerts and select Text Banking.

Mobile phone with app on it

General Information

Forms, General Correspondence & Board of Directors

Affinity Plus Federal Credit Union
175 West Lafayette Frontage Rd
St. Paul, MN 55107

Phone Numbers

Toll Free: (800) 322-7228
Metro: (651) 291-3700
Fax: (651) 312-6252

Loan Payments & Deposits

Affinity Plus Federal Credit Union
P.O. Box 64569
St. Paul, MN 55164-0569

Mortgage Error Resolution

Affinity Plus Federal Credit Union
Attention: Error Resolution
P.O. Box 64567
St. Paul, MN 55107


Have General Feedback?

We’d love to hear it!  If this is about your accounts, though, please use one of our secure channels (secure messaging in digital banking, phone or live chat).


Community Requests

Want to ask about sponsorship, event involvement and other ways Affinity Plus can help your community? Let us know!