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Kelly, Storm, & Lydia, Affinity Plus Employees

Contact Us.we're here to help

Whether you want to talk by phone, Live Chat, secure messaging or face to face, we're here for you.

Ways to get in touch

By Phone or Chat

Speak with a member advisor during available hours at (800) 322-7228

For lost or stolen cards call (800) 449-7728.

And for other card issues call (800) 654-7728.

Live Chat

Live Chat is under construction! Please excuse the downtime, and connect with us by phone, secure messaging, and more.

Secure Messaging

You can securely send either custom messages, or online request forms to a member advisor from online banking or the mobile app.

Appointment Scheduling

Schedule an in-person or phone visit with a member advisor through online scheduling.

Other Ways To Bank With Us

Mobile Banking App

Deposit checks from anywhere, log in with a fingerprint, make quick transfers and more with our top-rated mobile app. P.S. For those items when you want the bigger screen of your laptop, there's online banking.


Our automated phone banking service lets you do your banking anytime in English or Spanish.


If you haven't used iTalk phone banking before, you'll need to set up a PIN first. Dial the bank-by-phone number: (800) 444-7228 or (651) 224-3999, and select option 7.

Text Banking

If you have a mobile phone that isn't able to download our mobile banking app, Text Banking is a great alternative for on-the-go access to your balances and transaction history.


To use text banking, you need to first register your mobile phone number and then enable your account. In online banking, go to Tools & Alerts and select Text Banking.

Mobile phone with app on it

General Information

Forms, General Correspondence & Board of Directors

Affinity Plus Federal Credit Union
175 West Lafayette Frontage Rd
St. Paul, MN 55107

Phone Numbers

Toll Free: (800) 322-7228
Metro: (651) 291-3700
Fax: (651) 312-6252

Loan Payments & Deposits

Affinity Plus Federal Credit Union
P.O. Box 64569
St. Paul, MN 55164-0569

Mortgage Error Resolution

Affinity Plus Federal Credit Union
Attention: Error Resolution
P.O. Box 64567
St. Paul, MN 55107


Have General Feedback?

We’d love to hear it! If this is about your accounts, though, please instead call, chat or send a secure message from online banking or the mobile app.


Community Requests

Want to ask about sponsorship, event involvement and other ways Affinity Plus can help your community? Let us know!