Contact Us Hero Kelly, Arnold & Lydia, Affinity Plus Employees

Contact Us. We're here to help.

Whether you want to talk by phone, live chat, secure messaging or face to face, we’re here for you.

Member support hours:

Monday – Friday 7:30 a.m. to 6:15 p.m.

Saturday 8:00 a.m. to 12:15 p.m.

Excluding holidays. Branch hours vary by location.

call or chat

Call or Chat

Get help from a real person in real time.


Charge Disputes

You can submit debit and credit disputes for fraud and more from online banking or the mobile app.

Or just call or chat for help.


Card Issues

Lost or stolen cards:

Other card issues:

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Appointment Scheduling

Schedule an in-person or phone appointment with a member advisor.

For Account Info

iTalk® Phone Banking

Call our automated phone service anytime to check balances, make loan payments, verify funds on a check and more.

call(800) 444-7228 call(651) 224-3999

Online Banking

On top of managing your accounts and loans, seeing your statements, using Bill Pay and applying for loans, you can communicate with advisors over secure messaging.

Register for Online BankingExt-Link

Common Questions. Like to help yourself before reaching out?Find Answers

Mobile Banking App

Download easy access on the go. Manage your accounts, deposit checks by snapping their picture, log in with your fingerprint, securely message member advisors and more.

Android App Store iOS App Store

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General Information

Forms, General Correspondence
and Board of Directors

Affinity Plus Federal Credit Union
175 West Lafayette Frontage Road
St. Paul, MN 55107

Phone Numbers

Toll Free: (800) 322-7228
Metro: (651) 291-3700

Fax Number

Fax: (651) 312-6252

Loan Payments and Deposits

Affinity Plus Federal Credit Union
P.O. Box 64569
St. Paul, MN 55164-0569

Mortgage Error Resolution

Affinity Plus Federal Credit Union
Attention: Error Resolution
P.O. Box 64567
St. Paul, MN 55107

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